Your privacy is very important to me. Accordingly, I have developed this policy in order for you to understand how I collect, use, communicate and disclose and make use of personal information.  The below information outlines my Privacy Policy.

Before or at the time of collecting personal information, I will identify the purposes for which information is being collected.

I store no card payment details

I will collect and use personal information solely with the objective of fulfilling those purposes specified by me and for other compatible purposes, unless I obtain the consent of the individual concerned or as required by law.

I will only retain personal information as long as necessary for the fulfillment of those purposes.

I will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

I will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

I will make readily available to customers information about my policies and practices relating to the management of personal information.

I am committed to conducting my business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Newsletters and Marketing Communications

If you are receiving newsletters or marketing communications from me, you can withdraw your consent by using the unsubscribe link included in each of my communications.

Booking & Cancellation

I know that sometimes you’re unable to make your appointment and it’s necessary for you to change it. During this time with COVID-19 and to safeguard and protect everyone’s  health and well-being, I encourage you to contact me as soon as possible to reschedule your appointment if you’re feeling unwell.  Out of consideration for others, I kindly ask that you provide a minimum of 24 hours’ notice if you need to change or cancel your appointment. Any cancellations after this time might incur a charge. If you have any questions, please don’t hesitate to contact me on 021 733 431 or email me at lisa@thereflexologist.co.nz.


Clients are reminded that Complementary Therapies should NOT be viewed as a replacement for medical care, they are complementary to. If you have any concerns about your health you should always seek advice from your doctor or health care practitioner. It’s a good idea to inform your doctor if you are receiving a complementary therapy treatment as I am happy to work collaboratively with them.